Flux RSS Sani Marc Inc - Toute les offres 2026-04-11 00:51:06 https://app.mynjobs.com/e/sani_marc_inc/en Field Service Supervisor Job Permanent Full-time - Controller / Supervisor - mechanic / mechanical / engineering Branch office: Mississauga -Mississauga Ontario L5T 2V5 As soon as possible Schedule: Monday to Friday (Day) Description: Groupe Sani Marc Inc., a Canadian leader in cleaning and sanitizing products, accessories, and equipment, is seeking a Field Service Supervisor. This role involves localized support functions for the assigned group of technicians, ensuring operational efficiency and service excellence. You will serve as the primary point of contact for all customer technical needs, managing service call distribution, scheduling, and after-sales support nationwide. Collaborate with technicians and sales teams to perform diagnostics, resolve service issues, and ensure timely, effective solutions.  Responsibilities: Responsibilities: - Hire, onboard, and coach field technicians; ensure ongoing training on procedures, processes, and equipment. - Plan and manage technicians’ schedules to meet service goals and customer demands efficiently. - Conduct evaluations, provide feedback, and address performance or employee concerns. - Lead, guide, and engage team members to maintain a positive and productive work environment. - Monitor KPIs, analyze customer feedback, and implement strategies to enhance service quality and carry out follows-ups on the quality ans service provided by technicians; - Ensure company policies are enforced and suggest improvements as needed; - Enforce company and safety standards (OSHA, WHMIS), conduct regular site audits, and maintain up-to-date PPE compliance. - Act as liaison between clients, management, and field staff; resolve escalated customer issues promptly. - Work with Sales to assess departmental needs, align processes, and support customer equipment training. - Prepare regular reports on field activities and expenses; ensure team efficiency and minimize downtime. Requirements: Requirements of the Position - 5–7 years of supervisory or management experience, preferably leading field technicians or service teams; - Background in customer service and issue resolution, including handling escalated complaints; - 2-3 years of experience in field service operations, technical service, or maintenance; - Demonstrated success in process improvement and implementing service standards or KPIs. - Understanding of the equipment, tools, or technology used in the field (specific to your industry). - Proficiency with MS Office, CRM systems, and service management software. - The position will require travel within your area of responsibility. Advantages: - Reimbursement of training and development activities - Telemedecine - Corporate events - Group insurance coverage - Talent referencing - Employee discount - Employer's participatory RRSP - Employee Assistance Program - Mobile holidays - Gifts of recognition of seniority - Life insurance - Long Term Disability Insurance - Medical and paramedical expenses insurance - Dental insurance - Social activities Note: Specific Skills and Required Profile - Organizational skills (work method) - Strong leadership and people management abilities. - Excellent communication and customer relations skills. - Skilled in problem-solving and decision-making under pressure. - High level of organization and attention to detail. - Commitment to safety and continuous improvement. Disclaimer: Why join us? - We are a company that focuses on employee well-being and professional development; - You will be eligible for our group insurance plan and retirement program; - We believe in employee growth, continuous learning, and providing opportunities to advance within the company; - Possibility of remote work and flexible schedules, based on team needs; - We care about the health of our employees; that’s why we provide healthy snacks and reimburse part of the costs for fitness activities. 2025-10-23 00:00:00 https://app.mynjobs.com/e/sani_marc_inc/en/9df1fb7385e09090b4af?ref=rss&lang=en Director of Pricing Strategy & Customer Profiles Job Permanent Full-time - Director - commercial Headquarter: Siège social -Victoriaville Quebec G6P 7E3 Start: 2025-12-16 - End date: 0000-00-00 Schedule: Monday to Friday (Day) Description: At Sani Marc, our mission is to support our clients with high-quality products, innovative technologies, and personalized service in the field of hygiene and cleaning. We operate across various sectors and environments, providing solutions tailored to every need. Our company culture is built on an inclusive and stimulating work environment, where collaboration, excellence, and continuous professional development are at the heart of our values.We are seeking a strategic, analytical, and collaborative leader to join our organization as Director of Pricing Strategy & Customer Profiles. This role is responsible for leading our pricing governance, driving pricing optimization initiatives, ensuring the accuracy of customer data, and overseeing the billing process to maintain the highest standards of compliance and operational excellence. As a key cross-functional leader, the Director will work closely with Sales, Finance, Operations, Customer Service, and IT to ensure pricing decisions support profitability, customer satisfaction, and long-term business growth. This individual will also manage a team responsible for pricing administration, billing, and customer data accuracy. Responsibilities: Key Responsibilities Pricing Strategy & Governance - Lead the annual and in-year price increase process, ensuring alignment with company strategy and market conditions. - Develop, maintain, and continuously improve the corporate pricing structure, including segmentation, discount frameworks, and product-specific pricing rules. - Monitor market trends, costs, and competitive pricing to recommend strategic adjustments. - Define KPIs and dashboards (in collaboration with Business Intelligence) to measure pricing performance and profitability. Cross-Functional Collaboration - Partner with Sales, Finance, Operations, and Marketing to ensure consistent application of pricing policies across all customer segments. - Provide pricing oversight during contract negotiations with major accounts. - Act as a strategic advisor to senior leadership on pricing impacts, customer profitability, and margin improvement opportunities. Billing Compliance & Process Management - Oversee the entire billing cycle, ensuring accuracy, timeliness, and compliance with internal policies, customer agreements, and legal requirements. - Establish quality-control mechanisms to reduce billing errors and prevent revenue leakage. - Coordinate and resolve billing disputes, working with internal teams to identify discrepancies, analyze root causes, and implement corrective action plans. Customer Profiles & Data Accuracy - Manage the creation, maintenance, and continuous improvement of customer profiles, ensuring complete and accurate information across systems (CRM, ERP, billing). - Establish standards and governance for customer data quality, ensuring alignment with sales and customer service processes. - Work closely with IT and the ERP team to optimize data flows and reduce manual entry. Leadership & Management - Lead, coach, and develop a team of pricing analysts, billing specialists, and data administrators. - Define team priorities, manage workload, and ensure adherence to performance and quality standards. - Build a culture of collaboration, accountability, and continuous improvement. - Identify training needs and invest in upskilling team members in areas such as pricing analytics, ERP systems, and customer data management. Continuous Improvement & Transformation - Lead or contribute to transformation projects related to pricing automation, ERP/data integration, and billing modernization. - Implement best practices in pricing strategy, customer segmentation, and data governance. - Propose and execute initiatives to streamline and automate processes, reducing manual work and increasing accuracy. Requirements: Qualifications & Experience - Bachelor's degree in Business Administration, Finance, Economics, Accounting, Data Analytics, or a related field. (Master’s degree or MBA is an asset.) - 7–10+ years of relevant experience in pricing, revenue management, billing, finance, or commercial operations. - 3–5+ years of proven management experience, leading cross-functional or analytical teams. - Strong analytical skills with experience in pricing models, margin analysis, and cost structures. - Experience working with ERP systems (Infor M3, SAP, Oracle, or similar) and BI tools. - Understanding of customer segmentation, pricing governance, and data-quality processes. - Excellent communication skills, with the ability to explain complex pricing concepts to non-technical stakeholders. - Demonstrated ability to work cross-functionally and influence decision-making at all levels. Advantages: - Reimbursement of training and development activities - Telemedecine - Corporate events - Group insurance coverage - Talent referencing - Employee discount - Employer's participatory RRSP - Employee Assistance Program - Mobile holidays - Gifts of recognition of seniority - Life insurance - Long Term Disability Insurance - Medical and paramedical expenses insurance - Dental insurance - Social activities Note: What We’re Looking For - A strategic thinker with a data-driven approach and strong problem-solving skills. - A team-oriented leader who can collaborate effectively across departments. - Someone who can balance structure with agility, and who thrives in a continuously evolving environment. - A leader who takes ownership and drives results while supporting and developing their team. 2025-12-16 00:00:00 https://app.mynjobs.com/e/sani_marc_inc/en/a278ecaa55c6660cd1bc?ref=rss&lang=en Director of Pricing Strategy & Customer Profiles Job Permanent Full-time - Director - commercial Branch office: Brossard -Brossard Quebec J4Y 2P3 As soon as possible Schedule: Monday to Friday (Day) Description: At Sani Marc, our mission is to support our clients with high-quality products, innovative technologies, and personalized service in the field of hygiene and cleaning. We operate across various sectors and environments, providing solutions tailored to every need. Our company culture is built on an inclusive and stimulating work environment, where collaboration, excellence, and continuous professional development are at the heart of our values.We are seeking a strategic, analytical, and collaborative leader to join our organization as Director of Pricing Strategy & Customer Profiles. This role is responsible for leading our pricing governance, driving pricing optimization initiatives, ensuring the accuracy of customer data, and overseeing the billing process to maintain the highest standards of compliance and operational excellence. As a key cross-functional leader, the Director will work closely with Sales, Finance, Operations, Customer Service, and IT to ensure pricing decisions support profitability, customer satisfaction, and long-term business growth. This individual will also manage a team responsible for pricing administration, billing, and customer data accuracy. Responsibilities: Key Responsibilities Pricing Strategy & Governance - Lead the annual and in-year price increase process, ensuring alignment with company strategy and market conditions. - Develop, maintain, and continuously improve the corporate pricing structure, including segmentation, discount frameworks, and product-specific pricing rules. - Monitor market trends, costs, and competitive pricing to recommend strategic adjustments. - Define KPIs and dashboards (in collaboration with Business Intelligence) to measure pricing performance and profitability. Cross-Functional Collaboration - Partner with Sales, Finance, Operations, and Marketing to ensure consistent application of pricing policies across all customer segments. - Provide pricing oversight during contract negotiations with major accounts. - Act as a strategic advisor to senior leadership on pricing impacts, customer profitability, and margin improvement opportunities. Billing Compliance & Process Management - Oversee the entire billing cycle, ensuring accuracy, timeliness, and compliance with internal policies, customer agreements, and legal requirements. - Establish quality-control mechanisms to reduce billing errors and prevent revenue leakage. - Coordinate and resolve billing disputes, working with internal teams to identify discrepancies, analyze root causes, and implement corrective action plans. Customer Profiles & Data Accuracy - Manage the creation, maintenance, and continuous improvement of customer profiles, ensuring complete and accurate information across systems (CRM, ERP, billing). - Establish standards and governance for customer data quality, ensuring alignment with sales and customer service processes. - Work closely with IT and the ERP team to optimize data flows and reduce manual entry. Leadership & Management - Lead, coach, and develop a team of pricing analysts, billing specialists, and data administrators. - Define team priorities, manage workload, and ensure adherence to performance and quality standards. - Build a culture of collaboration, accountability, and continuous improvement. - Identify training needs and invest in upskilling team members in areas such as pricing analytics, ERP systems, and customer data management. Continuous Improvement & Transformation - Lead or contribute to transformation projects related to pricing automation, ERP/data integration, and billing modernization. - Implement best practices in pricing strategy, customer segmentation, and data governance. - Propose and execute initiatives to streamline and automate processes, reducing manual work and increasing accuracy. Requirements: Qualifications & Experience - Bachelor's degree in Business Administration, Finance, Economics, Accounting, Data Analytics, or a related field. (Master’s degree or MBA is an asset.) - 7–10+ years of relevant experience in pricing, revenue management, billing, finance, or commercial operations. - 3–5+ years of proven management experience, leading cross-functional or analytical teams. - Strong analytical skills with experience in pricing models, margin analysis, and cost structures. - Experience working with ERP systems (Infor M3, SAP, Oracle, or similar) and BI tools. - Understanding of customer segmentation, pricing governance, and data-quality processes. - Excellent communication skills, with the ability to explain complex pricing concepts to non-technical stakeholders. - Demonstrated ability to work cross-functionally and influence decision-making at all levels. - Ability and willingness to travel regularly to the Victoriaville head office as required Advantages: - Reimbursement of training and development activities - Telemedecine - Corporate events - Group insurance coverage - Talent referencing - Employee discount - Employer's participatory RRSP - Employee Assistance Program - Mobile holidays - Gifts of recognition of seniority - Life insurance - Long Term Disability Insurance - Medical and paramedical expenses insurance - Dental insurance - Social activities Note: What We’re Looking For - A strategic thinker with a data-driven approach and strong problem-solving skills. - A team-oriented leader who can collaborate effectively across departments. - Someone who can balance structure with agility, and who thrives in a continuously evolving environment. - A leader who takes ownership and drives results while supporting and developing their team. 2026-01-07 00:00:00 https://app.mynjobs.com/e/sani_marc_inc/en/6a2d65c30e59f14f757b?ref=rss&lang=en Account manager Job Permanent Full-time - Manager / Officer / Project Manager / Account Manager - sales Branch office: Winnipeg -Winnipeg Manitoba R2X 2Z7 As soon as possible Schedule: Monday to Friday (Day) Description: At Sani Marc, our mission is to support our clients with high-quality products, innovative technologies, and personalized service in the field of hygiene and cleaning. We operate across a wide range of sectors and environments, providing solutions tailored to each client’s needs. Our company culture is built on an inclusive and stimulating work environment, where collaboration, excellence, and continuous professional development are at the core of our values. We are currently seeking a business development–driven Account Manager to join our sales team. In this role, you will be responsible for growing a portfolio of strategic clients while building and maintaining strong relationships to understand their needs and propose tailored solutions that create value. Responsibilities: Under the supervision of the District Manager, the Account Manager performs the following tasks: - Attain new opportunities – cultivate leads - Sell and promote our products to existing customers; - Increase client satisfaction and loyalty through service excellence; - Provide exceptional customer support and personalized after-sales service; - Understand clients’ needs and their requirements in order to provide optimal solutions; - Work closely with various corporate partners to develop and close sales. Requirements: - Minimum of 5-10 years’ experience in outside sales position; - Skills for virtual sales; - Knowledge in sanitation is an asset; - Good computer skills (e.g. Microsoft Office Suite); - Outstanding organization skills and to be solution-oriented; - Willingness to learn and continue to be challenged; - Ability to work independently and as a team; - Ability to work well under pressure and to adapt quickly to change. Advantages: - Continuous training - Long Term Disability Insurance - Dental insurance - Medical and paramedical expenses insurance - Life insurance - Employee discount - Social activities - Gifts of recognition of seniority - Talent referencing - Reimbursement of training and development activities - Telemedecine - Employer's participatory RRSP - Corporate events Note: Working conditions: - Location: position based in Winnipeg, which will cover the Province of Manitoba. - Full-time position Complete training program for sales skills, knowledge about our products and learning of specific systems; - General professional development courses available; - Corporate phone and laptop provided; - Vehicle Allowance (must have own reliable vehicle); - Travel expenses covered (within reason and budget); - Access to Winnipeg office and supplies. Disclaimer: Why work for Sani Marc? - We are a rapidly growing company that focuses on well-being at work and developing our internal resources; - You will be eligible for our group insurance plan after three months of continuous service and to our pension plan after one year of continuous service; - We take the health of our employees to heart. 2026-01-22 00:00:00 https://app.mynjobs.com/e/sani_marc_inc/en/0da2ee12cf18fe965dee?ref=rss&lang=en Customer Experience Representative Job Permanent Full-time - Agent/Clerk - Customer service Branch office: Dartmouth -Dartmouth Nova Scotia B3B 1C9 As soon as possible Schedule: Monday to Friday (Day) Description: The Customer Experience Representative plays a key role in delivering an exceptional service experience to Sani Marc’s clients across its various business units. Acting as a frontline ambassador, the representative handles customer inquiries, processes orders, and provides product and service support while ensuring a smooth and efficient customer journey. This role requires strong communication skills, attention to detail, and the ability to work collaboratively with internal teams such as Sales, Logistics, and Operations. Responsibilities: Under the supervision of the Customer Experience Supervisor the Customer Experience Representative performs the following tasks: - Act as the primary contact, for our three divisions, on products or services and process orders in an efficient and timely manner; - Respond to customer requests such as return merchandise authorizations, delivery requests, out-of-stock items, pricing irregularities and notify the appropriate account manager; - Provide exceptional customer service and advisory roles to our clients; - Follow up with clients/vendors regarding order reception or back orders; - Guard against complacency and the status quo with existing procedures or work methods; communicate freely your ideas; - Contributes to the team's efforts by carrying out any other task assigned by the Customer Experience Supervisor; Requirements: To perform well, you must have: - A high school diploma; - A passion for customer service; - Strong communication skills with the ability to upsell/ cross-sell; - Capacity to work independently and/ or as part of a team; - General knowledge of MS Office; - Effective organization skills; - Adaptability, responsibility and flexibility; - Manage the inventory and carry out the annual inventory - Able to lift 50 pounds - A sense of ‘urgency’ combined with courtesy and open-mindedness. Advantages: - Clothing provided - Gifts of recognition of seniority - Long Term Disability Insurance - Short Term Disability Insurance - Pension plan - Life insurance - Dental insurance - Social activities - Employee discount - Talent referencing - Corporate events - Mobile holidays Note: Working at Sani Marc means: - Taking ownership and accountability for your responsibilities; you are entrusted to take the proper steps to accomplish your duties; - Being a self-starter, tenacious along with a positive attitude and effective communication skills. - You are customer-focused and are relentless in that pursuit; - Being a strong believer in teamwork, highly dependable and solutions oriented. You have great interpersonal skills and are happy when those around you to succeed. Disclaimer: Why work for Sani Marc? - We are a rapidly growing company that focuses on well-being at work and developing our internal resources; - We take the health of our employees to heart. We reimburse a portion of registration fees for physical activities. 2026-02-13 00:00:00 https://app.mynjobs.com/e/sani_marc_inc/en/eb9fb8e8e7b5c24cdd51?ref=rss&lang=en Inside Sales Representative Job Permanent Full-time - Sales Representative - internal Telecommuting Start: 2026-02-17 - End date: 0000-00-00 Schedule: Monday to Friday (Day) Description: At Sani Marc, our mission is to support our clients with high-quality products, innovative technologies, and personalized service in the field of hygiene and cleaning. We operate across various sectors and environments, providing solutions tailored to each need. Our corporate culture is built on an inclusive and stimulating workplace, where collaboration, excellence, and continuous professional development are at the heart of our values. In this key role, you will be tasked with assisting clients in their product choices and work methods, managing contracts under the supervision of the Internal Sales Director, and leading sales projects in your territory. Responsibilities: Main Responsibilities: - Respond to customer inquiries via phone, email, and video conferencing to promote and sell products. - Maintain rigorous follow-up with existing clients and identify new business opportunities. - Develop in-depth knowledge of products and advise clients on the best solutions. - Provide personalized support to ensure customer satisfaction and retention.Customer Experience & Collaboration - Analyze customer feedback to optimize the purchasing experience. - Work closely with customer service, technical, and logistics teams to ensure a smooth and efficient service. - Understand clients' specific needs and recommend customized solutions. Requirements: To succeed in this role, you must: - Be a true team player, demonstrate initiative, and have strong problem-solving skills in a proactive manner; - Be motivated, passionate, and ready to work in a dynamic environment; - Have excellent organizational skills, mastery of internal processes, and the ability to prioritize effectively; - Have at least 3 years of experience in customer service or sales; - Experience in sanitation would be a valuable asset; - Have strong computer skills, especially with the Microsoft Office suite; - Knowledge of CRM systems would be an asset. Advantages: - Telemedecine - Dental insurance - Life insurance - Employer's participatory RRSP - Long Term Disability Insurance - Continuous training - Mobile holidays - Medical and paramedical expenses insurance - Employee Assistance Program Note: If you are a dynamic individual, focused on driving sales and ready to face challenges in a stimulating environment, we would be happy to meet you. Join our innovative team and contribute to the continued success of Sani Marc. Disclaimer: We are a growing company focused on employee well-being and talent development; • You will benefit from our RRSP and DPSP programs with employer contributions; • Employee health is a priority for us: we offer healthy living and reimburse part of the costs for physical activity memberships; • We offer a comprehensive training program on our products and proven sales techniques. 2026-02-17 00:00:00 https://app.mynjobs.com/e/sani_marc_inc/en/6091a393b0a99b891292?ref=rss&lang=en Shipper/Receiver Job Permanent Full-time - Operator - forklift Branch office: Winnipeg -Winnipeg Manitoba R2X 2Z7 As soon as possible Schedule: Monday to Friday (Day) Description: At Sani Marc, our mission is to support our clients with high-quality products, innovative technologies, and personalized service in the field of hygiene and cleaning. We operate across a wide range of sectors and environments, providing solutions tailored to each client’s needs. Our company culture is built on an inclusive and stimulating work environment, where collaboration, excellence, and continuous professional development are at the core of our values.The shipper plays a vital role in the logistics and supply chain process by ensuring the efficient handling, packaging, and dispatching of goods. The role involves managing shipments, coordinating with transportation providers, and maintaining accurate records to ensure timely and cost-effective delivery. Responsibilities: Under the supervision of the Operations Manager, the Shipper/Receiver performs all the functions listed below: - Pick orders; - Attention to detail of shipping instructions and packing requirements; - Load/unload goods; - Store various products in the warehouse; - Carry out receiving-related duties. Requirements: - Grade 12 completed or equivalent; - 1-2 years’ experience in a similar position; - Able to lift 50 pounds; - Able to work in a team and independently; - Forklift experience is an asset; - Must be able to work in a fast pace environment; - Overtime as required. Note: Why work for Sani Marc? - You will be eligible for the group insurance program and the retirement plan with employer contributions; - We care about our employees' health; that's why we provide free fruit and coffee and reimburse part of the registration fees for physical activities; - You will benefit from training and participate in the launch of new equipment; - You will contribute directly to customer satisfaction and loyalty through your technical expertise; - And most importantly, you will join a team of dynamic, dedicated, and pleasant individuals! 2026-03-27 00:00:00 https://app.mynjobs.com/e/sani_marc_inc/en/7e31490077c374d9142a?ref=rss&lang=en Shipper/Receiver Job Permanent Full-time - Operator - forklift Branch office: Dartmouth -Dartmouth Nova Scotia B3B 1C9 As soon as possible Schedule: Monday to Friday (Day) Description: At Sani Marc, our mission is to support our clients with high-quality products, innovative technologies, and personalized service in the field of hygiene and cleaning. We operate across a wide range of sectors and environments, providing solutions tailored to each client’s needs. Our company culture is built on an inclusive and stimulating work environment, where collaboration, excellence, and continuous professional development are at the core of our values.The shipper plays a vital role in the logistics and supply chain process by ensuring the efficient handling, packaging, and dispatching of goods. The role involves managing shipments, coordinating with transportation providers, and maintaining accurate records to ensure timely and cost-effective delivery. Responsibilities: Under the supervision of the Operations Manager, the Shipper/Receiver performs all the functions listed below: - Pick orders; - Attention to detail of shipping instructions and packing requirements; - Load/unload goods; - Store various products in the warehouse; - Carry out receiving-related duties. Requirements: - Grade 12 completed or equivalent; - 1-2 years’ experience in a similar position; - Able to lift 50 pounds; - Able to work in a team and independently; - Forklift experience is an asset; - Must be able to work in a fast pace environment; - Overtime as required. Advantages: - Medical and paramedical expenses insurance - Group insurance coverage - Life insurance - Employee Assistance Program - Telemedecine - Mobile holidays - Employer's participatory RRSP - Employee discount Note: Why work for Sani Marc? - You will be eligible for the group insurance program and the retirement plan with employer contributions; - We care about our employees' health; that's why we provide free fruit and coffee and reimburse part of the registration fees for physical activities; - You will benefit from training and participate in the launch of new equipment; - You will contribute directly to customer satisfaction and loyalty through your technical expertise; - And most importantly, you will join a team of dynamic, dedicated, and pleasant individuals! 2026-03-31 00:00:00 https://app.mynjobs.com/e/sani_marc_inc/en/960ce54159cec53b8982?ref=rss&lang=en