Are you looking to join a dynamic team within a manufacturing organization undergoing an exciting transformation? We have the perfect opportunity for you! We are seeking a Credit and Collections Officer who excels at maintaining a healthy customer portfolio.

Reporting to the Finance Director you will play a key role in managing customer credit, monitoring accounts receivable, and collecting outstanding balances. Working closely with the Sales, Customer Service, and Finance teams, you will help maintain the company's financial health while providing professional service to our customers.

Are you known for your attention to detail, analytical mindset, and strong communication skills? Do you stand out for your professional approach, active listening skills, and ability to effectively manage a variety of situations?

Join our team and take on exciting challenges every day while making a meaningful contribution to our success.

As a Credit and Collections Officer , your responsibilities will include:

• Analyzing customer credit files to determine credit limits and minimize the risk of bad debt;
• Managing collections activities, including making courtesy calls to follow up on overdue accounts;
• Resolving payment-related issues such as unapplied payments, disputed transactions, and missing documentation;
• Negotiating payment arrangements in accordance with internal credit policies and guidelines;
• Working closely with our Sales and Customer Service teams;
• Reviewing customer accounts and taking appropriate action to promptly release orders that are on hold;
• Replying to customer inquiries regarding their accounts;
• Following up on invoice disputes and working toward timely resolution.

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What Sani Marc Offers You

• A competitive salary;
• Comprehensive and attractive benefits package;
• A Group RRSP;
• A hybrid work arrangement;
• And the promise that no two days will ever be the same!