At Sani Marc, our mission is to support our clients with high-quality products, innovative technologies, and personalized service in the field of hygiene and cleaning. We operate across various sectors and environments, providing solutions tailored to each need. Our corporate culture is built on an inclusive and stimulating workplace, where collaboration, excellence, and continuous professional development are at the heart of our values.

In this key role, you will be tasked with assisting clients in their product choices and work methods, managing contracts under the supervision of the Internal Sales Director, and leading sales projects in your territory.

Main Responsibilities:

• Respond to customer inquiries via phone, email, and video conferencing to promote and sell products.
• Maintain rigorous follow-up with existing clients and identify new business opportunities.
• Develop in-depth knowledge of products and advise clients on the best solutions.
• Provide personalized support to ensure customer satisfaction and retention.

Customer Experience & Collaboration

• Analyze customer feedback to optimize the purchasing experience.
• Work closely with customer service, technical, and logistics teams to ensure a smooth and efficient service.
• Understand clients' specific needs and recommend customized solutions.

To succeed in this role, you must:

• Be a true team player, demonstrate initiative, and have strong problem-solving skills in a proactive manner;
  
• Be motivated, passionate, and ready to work in a dynamic environment;
  
• Have excellent organizational skills, mastery of internal processes, and the ability to prioritize effectively;
  
• Have at least 3 years of experience in customer service or sales;
  
• Experience in sanitation would be a valuable asset;
  
• Have strong computer skills, especially with the Microsoft Office suite;
  
• Knowledge of CRM systems would be an asset.

• Telemedecine
• Dental insurance
• Social activities
• Life insurance
• Employer's participatory RRSP
• Reimbursement of training and development activities
• Talent referencing
• Corporate events
• Long Term Disability Insurance
• Listening manager
• Employee discount
• Continuous training
• Mobile holidays
• Medical and paramedical expenses insurance
• Gifts of recognition of seniority

If you are a dynamic individual, focused on driving sales and ready to face challenges in a stimulating environment, we would be happy to meet you. Join our innovative team and contribute to the continued success of Sani Marc.

We are a growing company focused on employee well-being and talent development;
• You will benefit from our RRSP and DPSP programs with employer contributions;
• Employee health is a priority for us: we offer healthy living and reimburse part of the costs for physical activity memberships;
• We offer a comprehensive training program on our products and proven sales techniques.